Here is a Glossary of Terms. (Just a few key terms).

This site will talk as though there is just one UK CSA, since this makes no difference to any of the analysis or conclusions.
(Other CSAs also exist in the world).

• If you are prepared to read just one book on the subject, read Child Support In Action. It describes in an approachable manner the political processes leading to the legislation, then the creation of the CSA and its first few years of operation.
• Another good book, somewhat slimmer, is Trial and error: a review of UK child support policy. It also looks at some foreign approaches.

Here is a summary of the changes in the reformed system.
Really, they comprise a large set of tweaks. There is nothing fundamental.

This is an index and commentary of newspaper articles about the CSA. It links to separate pages for each year starting at 1994. There are about 400 news articles identified here, and more are added nearly every month.

Here are pages about the CSA's computer systems and their problems. The first page introduces the topic and links to all the others.

The CSA and its computer systems - summary
Parliament and the current computer system
Parliament and the new computer system
News articles about the current computer system
News articles about the new computer system
EDS - Electronic Data Systems